AfroBookings Partner Programme · Privacy Policy

1. Introduction

AfroBookings Ltd ("AfroBookings", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the AfroBookings Partner Programme portal at partner.afrobookings.com. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights in relation to it.

By registering on the partner portal or submitting an application, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We collect the following categories of personal data:

2.1 Identity & Contact Information

• Full name
• Email address
• Phone number
• National identification or passport details
• Residential and business address

2.2 Business Information

• Company name and registration number (where applicable)
• Tax Identification Number (TIN)
• Director or owner details
• Declared territory of operation

2.3 Financial Information

• Bank account name, number, and branch details for commission payouts
• Earnings history and commission transaction records

2.4 Operational Data

• Hotel listings submitted through the portal
• Territory activity and performance data
• Login activity and portal usage logs

2.5 Communication Records

• Emails and portal messages exchanged with AfroBookings
• Interview notes and application review records

3. How We Use Your Data

We use your personal data for the following purposes:

• To process and review your partner application;
• To verify your identity and business registration;
• To assign and manage your territory;
• To calculate and process commission payments;
• To communicate programme updates, announcements, and support;
• To enforce these Terms and Conditions and the Partner Agreement;
• To comply with applicable legal and regulatory obligations; and
• To improve the AfroBookings platform and partner experience.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the Partner Agreement;
• Legal obligation — processing required to comply with applicable laws; and
• Legitimate interests — processing necessary for the proper operation of the AfroBookings Partner Programme, where your interests and rights are not overridden.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Payment processors and banking partners for the purpose of processing commission payouts;
• Identity verification and compliance service providers;
• Legal and professional advisors where required; and
• Regulatory or law enforcement authorities where required by applicable law.

Hotel listing data submitted by partners is published on AfroBookings.com as part of normal marketplace operations. By submitting listing data, you confirm that the relevant hotel properties have consented to being listed.

6. Data Retention

We retain your personal data for the duration of your partnership with AfroBookings and for a minimum of five (5) years following termination of your account, as required for financial record-keeping, legal compliance, and dispute resolution purposes. Data may be retained for longer periods where required by applicable law.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These measures include secure server infrastructure, encrypted data transmission, and access controls.

You are responsible for keeping your portal login credentials confidential. If you believe your account has been compromised, you must notify us immediately via the partner portal.

8. International Data Transfers

AfroBookings operates across multiple African countries. Your data may be processed or accessed in countries other than your country of residence in connection with programme operations. We take appropriate steps to ensure that any such transfers are conducted in compliance with applicable data protection laws.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you;
• Right to rectification — you may request correction of inaccurate or incomplete data;
• Right to erasure — you may request deletion of your data, subject to our legal retention obligations;
• Right to restriction — you may request that we limit processing of your data in certain circumstances;
• Right to data portability — you may request your data in a structured, machine-readable format; and
• Right to object — you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us via the partner portal or through the contact details on AfroBookings.com. We will respond to all verified requests within 30 days.

10. Cookies & Tracking

The partner portal may use cookies and similar tracking technologies to maintain session state, improve user experience, and analyse portal usage. By using the portal, you consent to the use of cookies in accordance with this policy. You may manage cookie preferences through your browser settings, although disabling certain cookies may affect portal functionality.

11. Third-Party Links

The partner portal may contain links to third-party websites or services. AfroBookings is not responsible for the privacy practices of any third-party site and encourages you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

AfroBookings reserves the right to update this Privacy Policy at any time. Material changes will be communicated via the partner portal and your registered email address. Continued use of the portal following notification of changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us via the partner portal at partner.afrobookings.com or through the contact details published on AfroBookings.com.